Mapadore case histories

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Algorithm Guided Selling &
Process Automation

Industry: Energy
Size: ~ 100 Seats
Region: Italy

Our results

Business needs

  • Need to increase revenues and margins
  • Need to increase number & quality of daily appointments
  • Need to reduce appointment planning time

Solution

  • Mapadore adopted by 80 Sales Reps & 20 Call Center ops
  • Call Center Appointment process automated with Smart
    Planning, Profile Matching & Relevance score

Challenge

  • Planning time reduced from 6 mins to few seconds
  • # of Appointments increased by 30%