Mapadore case histories

Home – Case History – Ge Healthcare

KPI Analysis/Monitoring &
Profile Matching Algorithms

Industry: Healthcare
Size: > 500 Seats
Region: Worldwide

Our results

Business needs

  • Need to increase GE operators efficiency
  • Need to balance workload & reduce costs

Solution

  •  Mapadore integration in GE Territory Planning to increase
    – Visit Time vs Travel Time
    – Visit Efficiency (number of Activities per intervention)
    – Skill & Training Planning Optimization
    – Best Fit Technicians for each Asset and vice versa

Challenge

  •  In 1 year it has become GE Healthcare Standard Global corporate application
  • Double digit increase in efficiency worldwide
  • User Adoption very high 〜95%
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