Mapadore case histories

Home – Case History – Dentalica

Algorithm Guided Selling,
Process Autom. & KPI Monitoring

Industry: Oral Care
Size: ~ 50 Seats
Region: Italy

Our results

Business needs

  • Need to increase revenues and margins
  • Need to increase number & quality of daily appointments
  • Need to increase CRM adoption

Solution

  • Mapadore adopted by 50 Sales Reps & 2 Call Center Ops.
  • Algorithm Guided Selling through Smart planner & Multichannel integration

Challenge

  •  +27% increase of appointments/day
  • +11% increase of orders
  • 〜90% CRM User Adoption