Most companies expect their sales managers to magically get results while 'blindfolded' as 9 times out of 10 they do not have the right tools. Keeping track of your sales team's performance can be tough! Typically, a manager's month looks like this...
Those who start well win half the battle! Based on historical metrics of my team (i.e. revenue : distance travelled), I can assign territories to specific sales reps taking into account these logistical constraints. So I can commit to forecasts with no heart-attacks!
Hmmmm… Mapadore’s KPIs are telling me results and trends are a bit short versus forecast. Let me run Mapadore’s algorithms to find out what kind of contingency plan we can put in place. Ok, I can schedule a conference call in the evening to share projected outcomes with my sales reps and agree upon some adjustments in real time!
Perfect! Mapadore’s KPIs and results are aligned with forecasts. No complaints from my sales reps or the call centre agents. The campaign is running smoothly and generating plenty of appointments for my sales reps thanks to Mapadore. Appointments are no longer overlapping or causing logistical nightmares, which means less cancellations and more customer facing time!